Terms of Service
Last updated: March 2025
Acceptance of Terms
By accessing or using the Trusted Auto Care website and any of our auto repair services, you agree to be bound by these Terms of Service. These terms apply to all visitors, customers, and users of our website and service facilities. If you do not agree with any part of these terms, please refrain from using our website or engaging our services. Trusted Auto Care reserves the right to update or modify these terms at any time, and continued use of our services following any such changes constitutes your acceptance of the revised terms.
Use of Website
You agree to use the Trusted Auto Care website solely for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the site. You must not misuse our website by knowingly introducing viruses, attempting unauthorized access, or engaging in any conduct that disrupts or damages the functionality of our online platforms. All content on this website is provided for informational purposes about our auto repair services and is not intended as a substitute for direct consultation with our qualified technicians. We reserve the right to restrict access to any part of our website at our sole discretion.
Services
Trusted Auto Care offers professional auto repair services in Kenya, including Engine Repair and Overhaul, Electrical System Diagnostics, and Transmission Repair. Engine Repair and Overhaul services cover comprehensive inspection, diagnosis, and repair of engine components to restore optimal vehicle performance. Electrical System Diagnostics involve the use of advanced diagnostic tools to identify and resolve faults in your vehicle’s electrical systems, including wiring, sensors, batteries, and control modules. Transmission Repair services address issues related to both manual and automatic transmission systems, ensuring smooth gear operation and drivetrain reliability. All services are carried out by trained and experienced automotive technicians using quality parts and equipment. Service timelines and costs will be communicated to customers prior to commencement of any repair work, and no major work will proceed without customer approval. Trusted Auto Care reserves the right to decline service requests that fall outside our areas of expertise or that may compromise safety standards.
Intellectual Property
All content published on the Trusted Auto Care website, including but not limited to text, graphics, logos, images, service descriptions, and technical documentation, is the exclusive intellectual property of Trusted Auto Care and is protected under applicable Kenyan intellectual property laws. You may not reproduce, distribute, modify, or commercially exploit any content from this website without prior written permission from Trusted Auto Care. Any unauthorized use of our intellectual property may result in appropriate action being taken to protect our rights and brand integrity.
Disclaimer of Warranties
While Trusted Auto Care strives to deliver the highest standard of auto repair services and accurate information on our website, all content and services are provided on an ‘as is’ and ‘as available’ basis. We make no warranties, express or implied, regarding the completeness, accuracy, or reliability of information presented on our website. Vehicle repair outcomes may vary depending on the condition of the vehicle, the availability of parts, and other factors beyond our reasonable control. Trusted Auto Care does not warrant that repairs will resolve all issues present in a vehicle if undisclosed or unrelated faults exist. We recommend that customers maintain open communication with our technicians and provide full disclosure of any known vehicle issues to enable the most effective service possible.
Limitation of Liability
To the fullest extent permitted under Kenyan law, Trusted Auto Care shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website or from the provision of auto repair services, including but not limited to loss of vehicle use, loss of income, or damages resulting from pre-existing vehicle conditions not disclosed at the time of service. Our liability in connection with any service rendered shall not exceed the total amount paid by the customer for that specific service. Trusted Auto Care is committed to resolving any service-related concerns promptly and professionally, and we encourage customers to contact us directly if they have any dissatisfaction with the work performed.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising from the use of our website or the provision of our auto repair services shall be subject to the jurisdiction of the competent courts of Kenya. Trusted Auto Care is committed to resolving disputes amicably and encourages customers to reach out to our team directly before pursuing any formal proceedings, as we believe most concerns can be resolved through open and respectful communication.
Contact Information
If you have any questions, concerns, or feedback regarding these Terms of Service or any of our auto repair services, we welcome you to get in touch with us. Our team at Trusted Auto Care is always ready to assist you. You can reach us by email at [email protected]. We are committed to responding to all inquiries promptly and ensuring that every customer interaction reflects the trust and quality that defines Trusted Auto Care.