Frequently Asked Questions
At Trusted Auto Care, we believe an informed vehicle owner is an empowered one. Below you will find answers to the questions our clients ask most often about our Engine Repair and Overhaul, Electrical System Diagnostics, and Transmission Repair services. If you do not find what you are looking for, our friendly team is always ready to assist you at our Nairobi workshop.
The decision between an engine repair and a full overhaul depends on the extent of internal wear or damage. Warning signs such as excessive oil consumption, white or blue exhaust smoke, knocking sounds, or a significant loss of power often indicate deeper issues. Our technicians perform a thorough engine inspection and compression test to determine the most cost-effective and reliable course of action for your specific vehicle, ensuring you receive only the work that is truly necessary.
A full engine overhaul at Trusted Auto Care involves the complete disassembly of your engine, detailed inspection of all components including pistons, crankshaft, camshaft, and cylinder walls, followed by machining, replacement of worn parts, and precise reassembly. We use quality-approved parts and follow manufacturer specifications to restore your engine to its optimal performance. Every overhauled engine undergoes rigorous testing before your vehicle is returned to you, giving you full confidence in the outcome.
The duration of an engine overhaul depends on the make and model of your vehicle, parts availability, and the extent of damage found during inspection. On average, a standard engine overhaul at Trusted Auto Care takes between five and ten working days. We maintain transparent communication throughout the process, providing you with regular progress updates so you are never left wondering about the status of your vehicle. Our goal is to return your car to you as swiftly as possible without compromising quality.
Common indicators of electrical system issues include a battery warning light on your dashboard, difficulty starting the engine, flickering or dim headlights, blown fuses that recur frequently, malfunctioning power windows or central locking, and unexplained battery drain. Modern vehicles rely heavily on complex electronic systems, and seemingly minor symptoms can escalate quickly. If you notice any of these warning signs, we recommend visiting Trusted Auto Care promptly for a professional electrical system diagnostic to prevent further damage.
Trusted Auto Care utilises advanced computerised diagnostic equipment including OBD-II scanners, digital multimeters, oscilloscopes, and manufacturer-specific diagnostic software to accurately identify faults within your vehicle’s electrical system. These tools allow our certified technicians to read fault codes, test circuits, and analyse sensor data with precision. This technology-driven approach eliminates guesswork, reduces diagnostic time, and ensures that repairs are targeted and effective, saving you both time and money in the long run.
Absolutely. Your vehicle’s electrical system is directly connected to critical engine management functions including fuel injection, ignition timing, and sensor communication. A faulty alternator, failing crankshaft position sensor, or corroded wiring can cause poor fuel economy, rough idling, misfires, or even complete engine failure. At Trusted Auto Care, our electrical diagnostics are thorough enough to uncover how electrical faults are impacting overall vehicle performance, allowing us to deliver comprehensive solutions rather than temporary fixes.
Key warning signs of transmission trouble include delayed or rough gear shifts, slipping gears, unusual whining or clunking noises during gear changes, a burning smell, transmission fluid leaks, or the transmission warning light illuminating on your dashboard. For automatic transmission vehicles, hesitation when engaging Drive or Reverse is also a red flag. Addressing these symptoms early at Trusted Auto Care can prevent a minor repair from developing into a costly full transmission replacement.
Yes, our experienced technicians are fully equipped and trained to service, repair, and rebuild both automatic and manual transmissions across a wide range of vehicle makes and models. Whether you drive a Japanese, European, or American vehicle, we have the expertise and specialised tools to diagnose and resolve your transmission issues efficiently. We source quality replacement parts to ensure durability and reliability, so your transmission performs smoothly for many kilometres to come.
For most vehicles, transmission fluid should be inspected every 40,000 to 60,000 kilometres, though the specific interval varies by manufacturer and driving conditions. Clean transmission fluid lubricates internal components, regulates temperature, and facilitates smooth gear changes. Degraded or contaminated fluid causes increased friction, overheating, and accelerated wear on transmission parts. At Trusted Auto Care, we check and advise on your transmission fluid as part of our service routine, helping you avoid expensive repairs through simple preventive maintenance.
Trusted Auto Care combines years of hands-on experience with a genuine commitment to customer satisfaction. Our certified technicians undergo continuous training to stay current with evolving vehicle technology, ensuring accurate diagnostics and lasting repairs. We are transparent about our pricing, provide detailed explanations of all work recommended, and never carry out unnecessary repairs. Conveniently located and equipped with modern workshop facilities, we serve Kenyan motorists with the professionalism, honesty, and reliability that every vehicle owner deserves.
